The loveliest thing happened to me a few weeks ago… I finished a gruesome workout at Orange Theory Fitness Kensington called “Unrest”, and with my legs shaking, I walked home, anticipating picking up a large coffee as a treat for surviving my first workout in far too long…I ordered my coffee at my local coffee […]

  Picture this … it’s a beautiful sunny day, and while you’re currently enjoying a cinnamon-sugar-coated mini-doughnut, a hot dog sure sounds good. Then you come across a pizza stand … and a hot dog-stuffed pizza stand … and a hot dog-stuffed pizza topped with mini-doughnuts stand … now totally confused, you adjust your cowboy […]

Setting the Table: The Power of Hospitality in Business. “ Understanding the distinction between service and hospitality has been at the foundation of our success. Service is the technical delivery of a product. Hospitality is how the delivery of that product makes its recipient feel. Service is a monologue- we decide how we want to […]

The first Occupational Health & Safety update in 40 years comes into effect June 1, 2018 and the changes will impact your Human Resources policies and practices. Have you prepared your organization, your managers and H&S representatives for the changes?  Bill 30 will come into effect June 1, 2018 and is aimed at improving the […]

As a HR Generalist and recruiter, one of my biggest frustrations is when a strong candidate self-sabotages their interview. This can be done a number of ways: being rude, answering questions with one-word responses, speaking negatively about themselves and their experience, venting about their previous or current employer… and the list goes on. But above […]

  What can go wrong? How bad can it be? How do I know I’m in control? Miriam Webster defines “risk” as: Being in a dangerous situation where something bad or harmful could happen resulting in the possibility of loss or injury Someone or something that creates a hazard that may cause something bad or […]

Building a positive work environment for your employees is fundamental for the success of any organization. A study by BrightHR found that employees who have fun at work are less likely to take sick days and more likely to report feeling creative at work and committed to their organization. In another study, the University of Warwick measured the impact […]

I recently conducted a social experiment. I asked ten people what the first word that came to mind when I said the word “empathy”. The responses varied from: “touchy feely ugh-ness” to “the softest of soft skills” to “the cornerstone of trust” to “the ability to put yourself in someone else’s shoes”. It is not […]